Shipping policy

🚚 Shipping Policy – Veloura India

Thank you for shopping with Veloura India. We are committed to delivering your order in a fast and reliable manner.

📦 Order Processing Time

  • All orders are processed within 1–2 business days (excluding Sundays & public holidays).

  • Once your order is processed, it will be shipped immediately.

🚛 Shipping Time

  • Delivery usually takes 4–7 business days depending on your location.

  • Metro cities may receive orders faster (3–5 days), while remote areas may take a bit longer.

💰 Shipping Charges

  • Free Shipping on all prepaid orders.

  • A small Cash on Delivery (COD) charge may apply (if available).

📍 Order Tracking

  • Once your order is shipped, you will receive a tracking link via SMS/Email.

  • You can track your order anytime using that link.

❗ Delays

  • Delivery may be delayed due to unforeseen circumstances like weather conditions, strikes, or high order volume.

  • We appreciate your patience in such situations.

📦 Incorrect Address / Failed Delivery

  • Please ensure your shipping address is correct.

  • If delivery fails due to incorrect details, re-shipping charges may apply.

📩 Contact Us

If you have any questions regarding shipping, feel free to contact us:

💬 Note: By placing an order with us, you agree to the terms of this Shipping Policy.